Privacy Policy
--------------------
privacy statement
--------------------
1) Information on the collection of personal data and contact details of the responsible person
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.
1.2 The person responsible for data processing on this website within the meaning of the Basic Data Protection Regulation (DSGVO) is Andrzej Zak, PramPerfect, ul. Niezlomnych 37, 37-450 Stalowa Wola Poland Telephone number: 0048535833008 E-mail address: info@lux4kids.de
. The person responsible for processing personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or requests to the responsible person). You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.
2) Data acquisition when visiting our website
If you only use our website for information purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you call up our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymous form)
Processing is carried out in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.
3) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (cookies from third parties) to recognize your browser during your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping basket for a later visit to the website). If personal data are also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 Para. 1 lit. b DSGVO either to implement the contract or in accordance with Art. 6 Para. 1 lit. f DSGVO to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
We may work with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive (cookies from third parties) when you visit our website. If we cooperate with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.
Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or whether to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for each browser under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: http://help.opera.com/Windows/10.20/de/cookies.html
Please note that if cookies are not accepted, the functionality of our website may be restricted.
4) How to contact us
Within the scope of contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form, is apparent from the respective contact form. These data are stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 Para. 1 lit. f DSGVO. If the purpose of your contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after final processing of your enquiry; this is the case if it can be inferred from the circumstances that the facts in question have been conclusively clarified and provided that there are no legal storage obligations to the contrary.
5) Data processing when opening a customer account and for contract processing
Pursuant to Art. 6 Para. 1 lit. b DSGVO, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above address of the responsible person. We store and use the data provided by you for contract processing. After complete completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data from our side was reserved, about which we inform you below accordingly.
6) Use of your data for direct marketing purposes
Subscribe to our e-mail newsletter
If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. Your e-mail address is the only mandatory information for sending the newsletter. The indication of further possibly data is voluntary and is used, in order to be able to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you an e-mail newsletter after you have expressly confirmed that you agree to receive the newsletter. We will then send you a confirmation e-mail in which you will be asked to confirm that you wish to receive newsletters in the future by clicking on an appropriate link.
By activating the confirmation link, you consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a DSGVO. When you register for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to track any possible misuse of your e-mail address at a later point in time. The data collected by us when you register for the newsletter will be used exclusively for the purposes of advertising in the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the responsible person named at the beginning. After you have unsubscribed, your e-mail address will be immediately deleted from our newsletter distribution list unless you have expressly consented to the further use of your data or unless we reserve the right to make further use of your data which is permitted by law and about which we inform you in this declaration.
7) Data processing for order processing
7.1 In order to process your order, we work together with the following service provider(s) who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.
The personal data collected by us will be passed on to the transport company commissioned with the delivery within the framework of contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution within the scope of payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we inform about this explicitly below. The legal basis for the passing on of the data is here art. 6 Abs. 1 lit. b DSGVO.
7.2 In order to fulfil our contractual obligations towards our customers, we cooperate with external shipping partners. We will pass on your name and delivery address to a shipping partner selected by us exclusively for the purpose of delivering goods pursuant to Art. 6 Para. 1 lit. b DSGVO.
7.3 Disclosure of personal data to shipping service providers
- DHL
If the goods are delivered by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany), we shall forward your e-mail address to DHL in accordance with Art. 6 Para. 1 lit. a DSGVO prior to delivery of the goods for the purpose of agreeing a delivery date or for notification of delivery, provided that you have given your express consent to this in the ordering process. Otherwise we will only forward the name of the recipient and the delivery address to DHL for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The data will only be passed on if this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or notification of delivery is not possible.
The consent can be revoked at any time with effect for the future vis-à-vis the above-mentioned person responsible or vis-à-vis the transport service provider DHL.
- DPD
If the goods are delivered by the transport service provider DPD (DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany), we shall forward your e-mail address and/or telephone number to DPD prior to the delivery of the goods in accordance with Art. 6 Para. 1 lit. a DSGVO for the purpose of agreeing a delivery date or giving notice of delivery, provided that you have given your express consent to this in the ordering process. Otherwise we will only forward the name of the recipient and the delivery address to DPD for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO. The data will only be passed on if this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DPD or notification of delivery is not possible.
The consent can be revoked at any time with effect for the future vis-à-vis the above-mentioned person responsible or vis-à-vis the transport service provider DPD.
7.4 Use of payment service providers (payment service providers)
- Amazon Pay
If the payment method "Amazon Pay" is selected, the payment will be processed by the payment service provider Amazon Payments Europe s.c.a., 5 Rue Plaetis, L-2338 Luxembourg (hereinafter referred to as "Amazon Payments"), to whom we pass on the information you provide during the ordering process together with the information about your order in accordance with Art. 6 para. 1 lit. b DSGVO. Your data will be passed on exclusively for the purpose of processing payments with the payment service provider Amazon Payments and only to the extent that it is necessary for this purpose. Further information on Amazon Payments' data protection regulations can be found at the following Internet address: https://pay.amazon.com/de/help/201751600
- Cash payment via Cash Payment
When selecting the payment method "Cash payments", we pass on your personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address and possibly telephone number) in accordance with Art. 6 Para. 1 lit. b DSGVO to the payment service provider Cash Payment Solutions GmbH, Dircksenstr. 40, 10178 Berlin, for the purpose of payment processing, so that Cash Payment Solutions GmbH can
can provide an individually generated number or barcode (so-called "payment slip") for the respective transaction. The transfer only takes place if this is necessary for the processing of the payment method "cash payments". With the help of the payment slip it is possible for you to pay the respective transaction costs by cash payment in the business premises of partner companies of Cash Payment Solutions GmbH. The cash payment partner company transmits the payment confirmation in real time, whereupon the dispatch process can be started immediately if the goods are immediately available.
Cash Payment Solutions GmbH uses the credit institution NordFinanz Bank Aktiengesellschaft, Martinistraße 48, 28195 Bremen (hereinafter referred to as "NordFinanz") to process the payment method "cash payments" and passes on your payment data in accordance with Art. 6 Para. 1 lit. b DSGVO - insofar as this is necessary for the execution of the cash payment - to NordFinanz Bank Aktiengesellschaft, Martinistraße 48, 28195 Bremen (hereinafter referred to as "NordFinanz").
Both Cash Payment Solutions GmbH and NordFinanz use your personal data exclusively for the purpose of implementing the payment method "cash payments" and to comply with money laundering regulations.
- Billpay
When selecting the payment methods "Direct debit" and/or "Delivery on account" and/or "Installment purchase" via Billpay, you will be asked to enter your personal data (first and last name, street, house number, postcode, city, date of birth, e-mail address, telephone number and, in the case of direct debit, the account details provided) during the ordering process.
In order to safeguard our legitimate interest in determining the solvency of our customers, we will forward this data to Billpay GmbH, Zinnowitzer Str. 1, 10115 Berlin ("Billpay") for the purpose of a credit check in accordance with Art. 6 Para. 1 lit. f DSGVO. On the basis of the personal data provided by you and other data (such as shopping cart, invoice amount, order history, payment experience), Billpay checks whether the payment option selected by you can be granted with regard to payment and/or default risks. In addition to internal Billpay criteria pursuant to Art. 6 Para. 1 lit. f DSGVO, identity and creditworthiness information from the following credit agencies may also be included in the decision as part of the application review:
- CRIF GmbH, Dessauerstraße 9, 80992 Munich, Germany, Tel.: +49 (0)721/ 255 11 0, Fax: - 22
- Creditreform Boniversum GmbH, Hellersbergstraße 11, D-41460 Neuss, Phone: +49 (0)2131-109-501, Fax: -557
- infoscore Consumer Data GmbH (arvato), Rheinstraße 99, D-76532 Baden-Baden, Germany, Phone: +49 (0)7221-5040-1000, Fax: -1001
- CRIF Bürgel GmbH, Gasstraße 18, D-22761 Hamburg, Tel.: +49 (0)40-89803-0, Fax: -777
- SCHUFA Holding AG, Kormoranweg 5, D-65201 Wiesbaden, Phone: +49 (0)611-9278-0, Fax: -109
- Regis24 GmbH, Zehdenicker Str. 21, D-10119 Berlin, Tel.: +49 (0)30-44350240
The creditworthiness information can contain probability values (score values). If score values are included in the result of the credit rating information, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values.
For the purpose of identity verification, your personal data will be transmitted to one of the above credit agencies in accordance with Art. 6 para. 1 lit. f DSGVO. The credit agency will then inform you of the degree to which the personal data it has stored correspond to the data you have provided in percentages and, if applicable, a reference to an identification-based legitimation check carried out by the credit agency in the past. Billpay can thus see from the match rates transmitted whether a person is stored in the database of the credit agency at the address you provided.
Further information on Billpay's data protection policy can be found at the following Internet address: https://www.billpay.de/datenschutz-de/".
You can object to this processing of your data at any time by sending a message to the person responsible for data processing or to Billpay. However, Billpay may still be entitled to process your personal data if this is necessary for the processing of payments in accordance with the contract.
- BillSAFE
If you select the payment method "Purchase on account" via BillSAFE, you will be asked to enter your personal data (first and last name, street, house number, postcode, city, date of birth and e-mail address) during the order process. In order to safeguard our legitimate interest in determining the solvency of our customers, we will forward them to PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg for the purpose of a credit check in accordance with Art. 6 Para. 1 lit. f DSGVO. Paypal (Europe) checks on the basis of the personal data provided by you and other data (such as shopping cart, invoice amount, order history, payment experience) whether the payment option selected by you can be granted with regard to payment and/or default risks. In addition to internal PayPal criteria pursuant to Art. 6 Para. 1 lit. f DSGVO, identity and creditworthiness information from the following credit agencies may also be included in the decision as part of the application review:
- SCHUFA Holding AG, Kormoranweg 5, D-65201 Wiesbaden, Tel.: +49 (0)611-9278-0, Fax: -109
- CRIF GmbH, Dessauerstraße 9, 80992 Munich, Germany, Tel.: +49 (0)721/ 255 11 0, Fax: - 22
- accumio finance services GmbH Customer Care Service Center, P.O. Box 110254, 30099 Hanover, Germany
- infoscore Consumer Data GmbH (arvato), Rheinstraße 99, D-76532 Baden-Baden, Germany, Phone: +49 (0)7221-5040-1000, Fax: -1001
- CRIF Bürgel GmbH, Gasstraße 18, D-22761 Hamburg, Tel.: +49 (0)40-89803-0, Fax: -777
- Tesch mediafinanz GmbH, Weiße Breite 5, 49084 Osnabrück, Germany, Tel.: +49 (0)541- 2029-0, Fax: -101
- Creditreform Boniversum GmbH, Hellersbergstraße 11, D-41460 Neuss, Phone: +49 (0)2131-109-501, Fax: -557
The creditworthiness information can contain probability values (score values). If score values are included in the result of the credit rating information, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values.
For the purpose of identity verification, your personal data will be transmitted to one of the above credit agencies in accordance with Art. 6 para. 1 lit. f DSGVO. The credit agency will then inform you of the degree to which the personal data it has stored correspond to the data you have provided in percentages and, if applicable, a reference to an identification-based legitimation check carried out by the credit agency in the past. PayPal can thus use the match rates transmitted to determine whether a person is stored in the database of the credit agency at the address you provided. Further information on PayPals BillSAFE's data protection regulations can be found at the following Internet address: http://www.billsafe.de/privacy-policy/buyer
You can object to this processing of your data at any time by sending a message to the data controller or to BillSAFE. However, BillSAFE may still be entitled to process your personal data if this is necessary to process payment in accordance with the contract.
- Easycredit Installment Purchase
If you opt for the payment method "Installment purchase by easycredit", the payment process is carried out with the provider of the installment purchase, TeamBank AG, Beuthener Str. 25, 90471 Nuremberg (hereinafter referred to as TeamBank AG). In this case, TeamBank AG reserves the right to carry out a credit check if you have expressly consented to the credit check within the scope of the order process in accordance with Art. 6 Para. 1 lit. a DSGVO. Your personal data, address data, account data and data relating to your current and past orders are included in this credit check. Teambank AG uses the result of the credit assessment with regard to the statistical probability of non-payment for the purpose of deciding on the establishment, execution or termination of a contractual relationship. TeamBank AG receives the creditworthiness information from the following credit agencies:
- Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss, Germany
- SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany
- Infoscore Consumer Data GmbH, Rheinstr. 99, 76532 Baden-Baden, Germany
The creditworthiness information can contain probability values (score values). If score values are included in the result of the credit standing information, they have their basis in a scientifically recognized mathematical-statistical procedure; address data is included in the calculation of the score values. You can use your assigned
The customer may at any time revoke his consent to the credit assessment of TeamBank AG with effect for the future. You can obtain further information about TeamBank AG's data protection regulations at the following Internet address: https://www.easycredit-ratenkauf.de/download/rk_ergaenzende_datenschutzhinweise_zum_ratenkauf_by-easycredit_2.0.pdf
You can revoke your consent at any time by sending a message to the person responsible for data processing or to TeamBank AG. However, TeamBank AG may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
- Finepay
When selecting the payment methods "Purchase by direct debit" and/or "Purchase on account" via finepay, you will be requested during the order process to provide your personal data (first and last name, street, house number, postal code, city, date of birth, telephone number and, if purchasing by direct debit, the account details provided). In order to safeguard our legitimate interest in determining the solvency of our customers, we shall forward this data to the payment service provider fine trade GmbH, Neuburgstraße 6a, 6840 Götzis/Austria ("finepay") for the purpose of an identity and credit check in accordance with Art. 6 Para. 1 lit. f DSGVO.
On the basis of the personal data provided by you and other data (such as shopping basket, invoice amount, order history, payment experience), Finepay checks whether the payment option selected by you can be granted with regard to payment and/or default risks. In addition to Finepay's internal criteria pursuant to Art. 6 Para. 1 lit. f DSGVO, identity and creditworthiness information from the following credit agencies may be included in the decision within the scope of the application review:
- infoscore Consumer Data GmbH (arvato), Rheinstraße 99, D-76532 Baden-Baden, Germany, Tel.: +49 (0)7221-5040-1000, Fax: -1001
The creditworthiness information can contain probability values (score values). If score values are included in the result of the credit rating information, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values. Further information on finepay's data protection regulations can be found at the following Internet address: http://www.fine-trade.org/download/AGB.pdf
You can object to this processing of your data at any time by sending a message to the person responsible for data processing or to finepay. However, finepay may still be entitled to process your personal data if this is necessary for the contractual processing of payment.
- GambioPay
If you choose a payment method from the payment service provider GambioPay, payment will be processed via the checkout portal of Wirecard UK & Ireland Ltd, 1st Floor Ulysses House, Foley Street Dublin 1, Ireland, to which we will send the information you provided during the order process together with the information about your order pursuant to Art. 6 Para. 1
lit. b DSGVO. The passing on of your data takes place exclusively for the purpose of the payment completion with the Paymentdienstleister GambioPay and only to the extent that it is necessary for this.
- Heidelpay
In the case of payment by credit card via Heidelpay, payment is processed by the payment service provider Heidelberger Payment GmbH, Vangerowstraße 18, 69115 Heidelberg (hereinafter "Heidelpay"), to whom we forward the data you provide during the ordering process exclusively for the purpose of payment processing in accordance with Art. 6 Para. 1 lit. b DSGVO. The passing on takes place only, as far as it is actually necessary for the payment winding up. Heidelpay will forward your data to HUELLEMANN & STRAUSS ONLINESERVICES S.A., 1, Place du Marché, 6755 Grevenmacher, Luxembourg, for the purpose of making the payment - insofar as this is necessary - in accordance with Art. 6 Para. 1 lit. b DSGVO.
If you select the payment method "Purchase invoice via Heidelpay" or "Direct debit via Heidelplay", you will be asked to enter your personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address and telephone number) during the ordering process. In order to safeguard our legitimate interest in determining the solvency of our customers, we will forward this data to Heidelberger Payment GmbH, Vangerowstr. 18, 69115 Heidelberg (hereinafter referred to as "Heidelpay") for the purpose of a credit check in accordance with Art. 6 Para. 1 lit. f DSGVO. On the basis of the personal data provided by you and other data (such as shopping cart, invoice amount, order history, payment experience), Heidelpay checks whether the payment option you have selected can be granted with regard to payment and/or bad debt risks. In accordance with Art. 6 para. 1 lit. f DSGVO, identity or creditworthiness information from the following credit agencies may also be used to decide on the establishment or performance of a contractual relationship:
- SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany
- CRIF Bürgel GmbH, Gasstraße 18, 22761 Hamburg, Germany
- Arvato Infoscore GmbH, Rheinstraße 99, 76532 Baden-Baden, Germany
- Deltavista GmbH, Kaiserstraße 217, 76133 Karlsruhe, Germany
- UNIVERSUM Business GmbH, Hugo-Junkers-Straße 3, 60386 Frankfurt am Main, Germany
- Bisnode International Group, Robert-Bosch-Straße 11, 64293 Darmstadt, Germany
- Regis24 GmbH, Wallstraße 58, 10179 Berlin, Germany
- Creditreform AG, Hellersbergstrasse 12, 41460 Neuss, Germany
The creditworthiness information can contain probability values (score values). If score values are included in the result of the credit rating information, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values.
You can object to this processing of your data at any time by sending a message to the person responsible for data processing or to Heidelpay. However, Heidelpay may still be entitled to process your personal data if this is necessary to process payment in accordance with the contract.
- ipayment
If the payment method(s) "Direct debit via ipayment" and/or "Credit card via ipayment" is/are offered, we will pass on your personal data in accordance with Art. 6 Para. 1 lit. b DSGVO to 1&1 Internet AG, Elgendorfer Str. 57, 56410 Montabaur (hereinafter "1&1") for payment processing purposes, insofar as this is necessary for payment processing. Further information on how 1&1 handles personal data can be found in 1&1's privacy policy at http://www.1und1.de/Datenschutz
- Sarna
When selecting the payment method "Klarna invoice purchase" or (if offered) the payment method "Klarna installment purchase", payment is processed via Klarna AB (publ) [https://www.klarna.com/de], Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as "Klarna"). In order to enable payment to be processed, your personal data (first and last name, street, house number, postcode, town, gender, e-mail address, telephone number and IP address) as well as data in connection with the order (e.g. invoice amount, article, type of delivery) will be passed on to Klarna for the purpose of identity and creditworthiness checks, provided that you have expressly consented to this in accordance with Art. 6 Para. 1 lit. a DSGVO as part of the ordering process. Here you can see to which credit agencies your data can be forwarded: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The creditworthiness information can contain probability values (score values). If score values are included in the result of the credit rating information, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values. Klarna uses the information received on the statistical probability of a default in payment for a balanced decision on the establishment, execution or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the person responsible for data processing or to Klarna. However, Klarna may still be entitled to process your personal data if this is necessary to process your payment in accordance with the contract.
Your personal data will be processed in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations for data subjects with headquarters in Germany https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf
or for affected persons based in Austria https://cdn.klarna.com/1.0/shared/content/policy/data/de_at/data_protection.pdf
treated.
- master payment
When selecting the payment methods "Direct debit" and/or "Delivery on account" and/or "Installment purchase" via Masterpayment, you will be requested to enter your personal data (first and last name, street, house number, postcode, city, date of birth, e-mail address, telephone number and, in the case of direct debit, the account details provided) in the order process. In order to safeguard our legitimate interest in determining the solvency of our customers, we will forward this data to Masterpayment LTD, 483 Green Lanes, London, N13 4BS, Great Britain ("Masterpayment") for the purpose of a credit check in accordance with Art. 6 Para. 1 lit. f DSGVO. On the basis of the personal data provided by you and other data (such as shopping basket, invoice amount, order history, payment experience), Masterpayment checks whether the payment option selected by you can be granted with regard to payment and/or default risks. In addition to Masterpayment internal criteria pursuant to Art. 6 Para. 1 lit. f DSGVO, identity and creditworthiness information from the following credit agencies can also be included in the decision as part of the application review:
- Creditreform Boniversum GmbH, Hellersbergstraße 11, D-41460 Neuss, Tel.: +49 (0)2131-109-501, Fax: -557
- CRIF Bürgel GmbH, Gasstraße 18, D-22761 Hamburg, Tel.: +49 (0)40-89803-0, Fax: -777
- SCHUFA Holding AG, Kormoranweg 5, D-65201 Wiesbaden, Phone: +49 (0)611-9278-0, Fax: -109
The creditworthiness information can contain probability values (score values). If score values are included in the result of the credit rating information, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values.
You can object to this processing of your data at any time by sending a message to the person responsible for data processing or to Masterpayment. However, Masterpayment may still be entitled to process your personal data if this is necessary for the processing of payments in accordance with the contract.
- Pay direct
If you choose the payment method paydirekt, the payment will be processed by the payment service provider paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am Main, Germany. Your payment data (e.g. payment amount, details of the payee) as well as your confirmation that the payment data is correct will be collected, processed and transmitted to your bank by paydirekt GmbH for the execution of the paydirekt payment in accordance with Art. 6 Para. 1 lit. b DSGVO. This processing will only take place to the extent that it is actually necessary for the execution of the payment. paydirekt GmbH then authenticates the payment via the authentication procedure deposited with your bank for you. Further information on the transfer and processing of your data can be found in the paydirekt data protection declaration, which you can view under the following link: https://www.paydirekt.de/agb/index.html
- payever
If you decide on a payment method of the payment service provider payever, the payment is processed by the payment service provider payever GmbH, Simon-von-Utrecht Straße 1, 20359 Hamburg, Germany, to whom we forward the information you provide during the ordering process along with the information about your order in accordance with Art. 6 Para. 1 lit. b DSGVO. The passing on of your data takes place exclusively for the purpose of payment processing with the payment service provider payever and only to the extent that it is necessary for this purpose.
Further information on how payever handles personal data can be found in payever's privacy policy: https://www.payever.de/schufa/datenschutz/
- PAYONE
If you choose a payment method of the payment service provider PAYONE, the payment will be processed by the payment service provider BS PAYONE GmbH, Lyoner Straße 9.
60528 Frankfurt/Main, to whom we pass on the information you have provided during the ordering process as well as the information about your order in accordance with Art. 6 Para. 1 lit. b DSGVO. Your data will only be passed on for the purpose of payment processing with the payment service provider PAYONE and only to the extent that it is necessary for this purpose.
- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal, we pass on your payment details to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal") within the framework of the payment processing. The transfer takes place in accordance with Art. 6 Para. 1 lit. b DSGVO and only insofar as this is necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "instalment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit assessment with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). If score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values. Please refer to PayPal's data protection declaration for further information on data protection law, including the credit agencies used: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary to process your payment in accordance with the contract.
Rakuten Checkout
If you have opted for the payment methods "purchase on account" or "direct debit" via payment service provider Rakuten Checkout as part of the ordering process, you have agreed to a credit check.
The personal data necessary for the processing of the payment method invoice purchase and a credit check are collected on the basis of the consent pursuant to Art. 6 para. 1 lit. a DSGVO and transmitted to Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (www.klarna.de).
For the processing of payment by direct debit, your personal data will be collected by Rakuten Checkout for the purpose of credit assessment on the basis of your consent given during the ordering process in accordance with Art. 6 Para. 1 lit. a DSGVO. The transmission of this data takes place in compliance with the applicable data protection law and taking into account your interests worthy of protection. For the purpose of deciding on the establishment, performance or termination of a contractual relationship, the above data may be transferred to one or more of the following credit agencies on the basis of your consent:
- Creditreform Boniversum GmbH, Hellersbergstraße 11 41460 Neuss, Germany
- CRIF GmbH, Dessauerstrasse 9, 80992 Munich, Germany
- Arvato Infoscore Consumer Data GmbH
- Infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden, Germany
- SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany
The creditworthiness information can contain probability values (score values). If score values are included in the result of the credit rating information, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values. Should it become apparent after this calculation that your creditworthiness is not given, we will inform you immediately. Further information on the data protection regulations of Rakuten Checkout can be found at the following Internet address: http://www.rakuten.de/info/datenschutz
You can revoke your consent at any time by sending a message to the person responsible for data processing or to Klarna. However, Klarna may still be entitled to process your personal data if this is necessary to process your payment in accordance with the contract.
- RatePay
If you have opted for the payment service RatePay Bill or RatePay SEPA Direct Debit or RatePay Installment Purchase as a payment option, you will be asked in the order process to enter your personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address, telephone number and, in the case of SEPA Direct Debit, the account details provided). In order to receive our
In order to safeguard the interest in determining the solvency of our customers, we forward this data to RatePay GmbH, Franklinstraße 28-29,10587 Berlin ("RatePay") in accordance with Art. 6 Para. 1 lit. f DSGVO for the purpose of a credit check. RatePay checks on the basis of the personal data provided by you and other data (such as shopping cart, invoice amount, order history, payment experience) whether the payment option selected by you can be granted with regard to payment and/or bad debt risks. In addition to RatePay's internal criteria pursuant to Art. 6 Para. 1 lit. f DSGVO, identity and credit information from the following credit agencies can also be included in the decision as part of the application review:
- Creditreform Boniversum GmbH, Hellersbergstraße 11, D-41460 Neuss, Tel.: +49 (0)2131-109-501, Fax: -557
- infoscore Consumer Data GmbH (arvato), Rheinstraße 99, D-76532 Baden-Baden, Germany, Phone: +49 (0)7221-5040-1000, Fax: -1001
- CRIF Bürgel GmbH, Gasstraße 18, D-22761 Hamburg, Tel.: +49 (0)40-89803-0, Fax: -777
- SCHUFA Holding AG, Kormoranweg 5, D-65201 Wiesbaden, Phone: +49 (0)611-9278-0, Fax: -109
- CRIF GmbH, Dessauerstraße 9, 80992 Munich, Germany, Tel.: +49 (0)721/ 255 11 0, Fax: - 22
The creditworthiness information can contain probability values (score values). If score values are included in the result of the credit rating information, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values. Further information on RatePay's data protection regulations can be found at the following Internet address: http://www.ratepay.com/zusaetzliche-geschaeftsbedingungen-und-datenschutzhinweis/
You can object to this processing of your data at any time by sending a message to the person responsible for data processing or to RatePay. However, RatePay may continue to be entitled to process your personal data if this is necessary for contractual payment processing.
- Secupay
If you decide to pay by credit card with the payment service provider secupay, the payment will be processed by the payment service provider secupay AG, Goethestraße 6, 01896 Pulsnitz, Germany, to whom we forward the information you provide during the ordering process as well as the information about your order in accordance with Art. 6 Para. 1 lit. b DSGVO. Your data will be passed on exclusively for the purpose of payment processing with the payment service provider secupay and only to the extent that it is necessary for this purpose.
When selecting the payment methods "purchase on account" via secupay or "direct debit (direct debit)" via secupay, you will be requested to enter your personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address, telephone number, bank code and account number) in the order process. In order to safeguard our legitimate interest in determining the solvency of our customers, we send this data to the following address in accordance with Art. 6 Para. 1 lit. f DSGVO for the purpose of a creditworthiness check
secupay AG, Goethestr. 6, 01896 Pulsnitz ("secupay"). On the basis of the personal data provided by you and other data (such as shopping basket, invoice amount, order history, payment experience), Secupay checks whether the payment option selected by you can be granted with regard to payment and/or bad debt risks. In addition to internal secupay criteria pursuant to Art. 6 Para. 1 lit. f DSGVO, identity and creditworthiness information from the following credit agencies can also be included in the decision as part of the application review:
- infoscore Consumer Data GmbH (arvato), Rheinstraße 99, D-76532 Baden-Baden, Germany, Tel.: +49 (0)7221-5040-1000, Fax: -1001
- Creditreform Boniversum GmbH, Hellersbergstraße 11, D-41460 Neuss, Phone: +49 (0)2131-109-501, Fax: -557
- EOS Payment Solutions GmbH, Steindamm 80, 200 Hamburg, Germany
The creditworthiness information can contain probability values (score values). If score values are included in the result of the credit rating information, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values.
You can object to this processing of your data at any time by sending a message to the person responsible for data processing or to Secupay. However, Secupay may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
- IMMEDIATELY
If the payment method "IMMEDIATELY" is selected, payment is processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter referred to as "IMMEDIATELY"), to whom we pass on the information you provide during the ordering process as well as information about your order in accordance with Art. 6 Para. 1 lit. b DSGVO. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be passed on for the purpose of payment processing with the payment service provider IMMEDIATELY and only to the extent necessary. At the following Internet address you will find further information about the data protection regulations of SOFORT: https://www.klarna.com/sofort/datenschutz
- skrill
If you choose a payment method from the payment service provider Skrill, the payment will be processed by the payment service provider Skrill Ltd., Floor 27, 25 Canada Square, London, E14 5LQ, England, to whom we forward the information you provide in the course of the order process, together with information about your order (name, address, account number, bank sort code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 Para. 1 lit. b DSGVO. The passing on of your data takes place exclusively for the purpose of payment processing with the payment service provider Skrill Ltd. and only to the extent that it is necessary for this purpose.
- Stripe
If you choose a payment method from the payment service provider Stripe, the payment will be processed by the payment service provider Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland, to whom we forward the information you provide in the course of the order process together with the information about your order (name, address, account number, bank sort code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 Para. 1 lit. b DSGVO. The passing on of your data takes place exclusively for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. and only to the extent that it is necessary for this purpose. You can find more information about Stripe's data protection at the URL https://stripe.com/de/terms
- Wirecard
If you opt for one of the payment methods offered by the payment service provider checkoutportal by wirecard, payment is processed via the payment service provider checkoutportal by wirecard, Wirecard UK & Ireland Ltd, 1st Floor Ulysses House, Foley Street Dublin 1, Ireland, to whom we pass on the information you provide during the ordering process as well as information about your order (name, address, possibly IBAN, possibly BIC, invoice amount, currency and possibly transaction number). In accordance with Art. 6 Para. 1 lit. b DSGVO, your data will be passed on exclusively for the purpose of payment processing with the payment service provider checkoutportal by wirecard. Your data will only be passed on to the extent that this is actually necessary for processing the payment.
8) Tools and Miscellaneous
8.1 Google reCAPTCHA
On this website we also use the reCAPTCHA function of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). This function is mainly used to differentiate whether an input is made by a natural person or whether it is misused by mechanical and automated processing. The service includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of our legitimate interest in determining the individual willfulness of actions on the Internet and the avoidance of abuse and spam.
Google LLC, headquartered in the USA, is certified for the us-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
Further information on Google reCAPTCHA and Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/
8.2 Google Maps
On our website we use Google Maps (API) from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Maps is a
Web service for displaying interactive (land) maps in order to visually display geographical information. Using this service will show you our location and make it easier for you to reach us.
Already when you call up the subpages in which the Google Maps map is integrated, information about your use of our website (e.g. your IP address) is transferred to Google's servers in the USA and stored there. This takes place regardless of whether Google provides a user account that you are logged in to or whether there is no user account. If you are logged in at Google, your data will be directly assigned to your account. If you do not want your profile to be associated with Google, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. In particular, such evaluation is carried out in accordance with Art. 6 para. 1 lit.f DSGVO on the basis of Google's legitimate interests in the display of personalised advertising, market research and/or the design of its website to meet needs. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.
Google LLC, headquartered in the USA, is certified for the us-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
If you do not agree with the future transmission of your data to Google within the framework of the use of Google Maps, you also have the option of completely deactivating the Google Maps web service by deactivating the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.
You can view Google's terms of use at http://www.google.de/intl/de/policies/terms/regional.html, and the additional terms of use for Google Maps at https://www.google.com/intl/de_US/help/terms_maps.html
Detailed information on data protection in connection with the use of Google Maps can be found on the Google website ("Google Privacy Policy"): http://www.google.de/intl/de/policies/privacy/
9) Rights of the person concerned
9.1 The applicable data protection law grants you comprehensive rights (information and intervention rights) vis-à-vis the person responsible with regard to the processing of your personal data, about which we will inform you below:
- Right of access pursuant to Art. 15 DSGVO: In particular, you have a right of access to your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, cancellation, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it has not been collected by us from you, the existence of automated decision-making including profiling and, where applicable, meaningful information about the logic involved and the scope and desired effects of such processing, as well as your right to be informed of the guarantees pursuant to Art. 46 DSGVO that exist when your data are transferred to third countries;
- Right of rectification pursuant to Art. 16 DSGVO: You have the right to have inaccurate data concerning you rectified without delay and/or your incomplete data stored by us completed;
- Right of deletion pursuant to Art. 17 DSGVO: You have the right to demand the deletion of your personal data if the conditions of Art. 17 para. 1 DSGVO are met. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
- Right to limitation of processing pursuant to Art. 18 DSGVO: You have the right to demand limitation of processing of your personal data as long as the correctness of your data, which you dispute, is verified, if you refuse to delete your data due to inadmissible data processing and instead demand limitation of processing of your data, if you need your data to assert, exercise or defend legal claims after we no longer need this data after achieving the purpose or if you have lodged an objection due to reasons of your particular situation, as long as it is not yet known whether our justified reasons prevail;
- Right to information pursuant to Art. 19 DSGVO: If you have asserted the right to rectification, cancellation or limitation of the processing to the data controller, the data controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, cancellation or limitation of the processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of such recipients.
- Right to data transfer in accordance with Art. 20 DSGVO: You have the right to receive the personal data you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another responsible person, insofar as this is technically feasible;
- Right to revoke consent granted pursuant to Art. 7 (3) DSGVO: You have the right to revoke consent once granted for the processing of data at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned unless further processing can be based on a legal basis for processing without consent. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the revocation;
- Right of appeal pursuant to Art. 77 DSGVO: If you are of the opinion that the processing of your personal data violates the DSGVO, you have the right - without prejudice to any other administrative or judicial remedy - to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place where the alleged violation occurred.
9.2 RIGHT OF APPEAL
IF WE PROCESS YOUR PERSONAL DATA AS PART OF A WEIGHING OF INTERESTS ON THE BASIS OF OUR PREDOMINANTLY LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO SUCH PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.
IF YOU MAKE USE OF YOUR RIGHT OF OBJECTION, WE WILL TERMINATE THE PROCESSING OF THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING GROUNDS FOR PROCESSING WORTHY OF PROTECTION WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.
10) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After this period has expired, the corresponding data is routinely deleted if it is no longer required for contract fulfilment or contract initiation and/or if we no longer have a justified interest in further storage.